Welcome to MyTransOnline

Welcome to MyTransOnlineWelcome to MyTransOnlineWelcome to MyTransOnline

Privacy Policy


My Transonline, LLC.

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This document refers to personal data, which is defined as  information concerning any living person (a natural person who hereafter will  be called the Data Subject) that is not already in the public domain.

The General Data Protection Regulation (GDPR) seeks to protect and  enhance the rights of data subjects. These rights cover the safeguarding of  personal data, protection against the unlawful processing of personal data and  the unrestricted movement of personal data within the EU. It should be noted  that GDPR does not apply to information already in the public domain.  Furthermore, the ‘Privacy Shield’ imposes obligations on US companies in order  to protect EU citizens’ personal data.

MyTransonline, LLC. understands that you are aware of and care  about your own personal privacy and we take that seriously and respect your  rights. This Privacy Notice describes MyTransonline, LLC. practices regarding  its collection and use of personal data and sets out your privacy rights. We recognise that information privacy is an  ongoing responsibility and so we will update this Privacy Notice from time to  time as we undertake new personal data practices or any policy which could  impact on privacy. This policy sets out  how My Transonline, LLC. uses and protects any information that you give us  when you use this website or our services. Should we ask you to provide  certain information by which you can be identified when using this website,  you can be assured that it will only be used in accordance with this privacy  notice. MyTransonline, LLC. may change this notice from time to time by  updating this page. We invite you to check this page to ensure that you are  happy with any changes. This privacy notice is effective from 25th February 2020.

My Transonline, LLC. is pleased to provide the following Privacy  Notice:

Personal Data

My Transonline, LLC. uses the information collected from you to  provide quotations, make telephone contact and to email you marketing  information which MyTransonline, LLC. believes may be of interest to you. In making  initial contact you consent to MyTransonline, LLC. maintaining a marketing  dialogue with you until you either opt out (which you can do at any stage) or  we decide to desist in promoting our services. 

Some personal data may be collected about you from the forms and  surveys you complete, from records of our correspondence and phone calls and  details of your visits to our website, including but not limited to personally  identifying information like Internet Protocol (IP) addresses. MyTransonline,  LLC. may from time to time use such information to identify its visitors.  MyTransonline, LLC. may also collect  statistics about the behaviour of visitors to its website.

MyTransonline, LLC. may also collect the following information;

· Name

· Contact information including  telephone numbers and email addresses

· Demographic information such  as addresses including postcodes

· Preferences and any needs or  concerns which impact on the delivery of our services

· Evaluation information

· Banking Details

MyTransonline, LLC. will collect information from time to time as  part of our work and at the specific request of clients / members, i.e. staff  surveys, commitment cards etc. This information may be retained either  electronically or as a hard copy. We do not use any information gained in this  way except in agreed terms with its members and clients.

MyTransonline, LLC. website uses cookies, which is a string of  information that a website stores on a visitor’s computer, and that the  visitor’s browser provides to the website each time the visitor returns. The  host provider uses cookies to help MyTransonline, LLC. identify and track  visitors and their website access preferences. MyTransonline, LLC. website  visitors who do not wish to have cookies placed on their computers should set  their browsers to refuse cookies before using MyTransonline, LLC. website.

Any information MyTransonline, LLC. holds about you and your  business encompasses all the details we hold about you and any sales  transactions including any third-party information we have obtained about you  from public sources and our own suppliers such as credit referencing agencies.

MyTransonline, LLC. will only collect the information needed so  that it can provide you with marketing and consulting services, this agency  does not sell or broker your data, although coincidentally there may be times  when your information could be contained in data that MyTransonline, LLC. has  purchased from a third-party list broker, on behalf of a client.

Legal basis for processing any  personal data

To meet MyTransonline, LLC.’s contractual and service obligations  to clients and members and to also respond to marketing enquiries.

Legitimate interests pursued  by My Transonline, LLC. and / or its clients

To promote the marketing and consulting services offered by MyTransonline, LLC. and / or to market the services and/or products offered by  MyTransonline, LLC.’s existing clients.


Through agreeing to this privacy notice you are consenting to MyTransonline, LLC. processing your personal data for the purposes outlined. You  can withdraw consent at any time by emailing or writing to us, please see  the last section for full contact details.


MyTransonline, LLC. may on occasions pass your Personal  Information to third parties exclusively to process work on its behalf. MyTransonline, LLC. requires these parties to agree to process this information  based on our instructions and requirements consistent with this Privacy  Notice.

MyTransonline, LLC. do not broker or pass on information gained  from your engagement with the agency without your consent. However, MyTransonline, LLC. may disclose your Personal Information to meet legal  obligations, regulations or valid governmental request. The agency may also  enforce its Terms and Conditions, including investigating potential violations  of its Terms and Conditions to detect, prevent or mitigate fraud or security  or technical issues; or to protect against imminent harm to the rights,  property or safety of MyTransonline, LLC., its clients and / or the wider  community.

Retention Policy

My Transonline, LLC. will process personal data during the duration  of any contract and will continue to store only the personal data needed for  five years after the contract has expired to meet any legal obligations. After  five years any personal data not needed will be deleted.

Data storage

Data is held by MyTransonline, LLC. using different (multiple)  servers, including but not limited to; GoDaddy, Outlook, Excel, MailChimp etc.  and makes the reasonable expectation of those services (that are external) to  ensure adequate provisions are in place to prevent data breaches and to comply  with the GDPR.

We are committed to ensuring that your information is secure. To  prevent unauthorised access or disclosure, we have put in place suitable  physical, electronic and managerial procedures to safeguard and secure the  information we collect online.

MyTransonline, LLC. is a data controller for all the data we hold.  Nearly all our data is held on external third party run providers (Dropbox,  SurveyMonkey, Mailchimp etc.) who act as data processors. Double Back  Solutions has a limited role as a data processor. All of our third party run  systems are global, therefore your data could be exported outside of the EU.  However, all the services we use are compliant with GDPR regulations, and all  are part of the EU-US Privacy Shield. This imposes obligations on US companies  in order to protect EU citizens’ personal data.

Your rights as a data subject

At any point whilst MyTransonline, LLC. is in possession of or  processing your personal data, all data subjects have the following rights:

Right of access – you have the right to  request a copy of the information that we hold about you.

Right of rectification – you have a  right to correct data that we hold about you that is inaccurate or incomplete.

Right to be forgotten – in certain  circumstances you can ask for the data we hold about you to be erased from our  records.

Right to restriction of processing –  where certain conditions apply you have a right to restrict the processing.

Right of portability – you have the  right to have the data we hold about you transferred to another organization.

Right to object – you have the right to  object to certain types of processing such as direct marketing.

Right to object to automated processing, including profiling – you also have the right not to be subject to the legal effects  of automated processing or profiling.

In the event that My Transonline, LLC. refuses your request under  rights of access, we will provide you with a reason as to why, which you have  the right to legally challenge.

My Transonline, LLC. at your  request can confirm what information it holds about you and how it is  processed.

You can request the following  information:

• Identity and the contact  details of the person or organisation (MyTransonline, LLC.) that has  determined how and why to process your data.

• Contact details of the data  protection officer, where applicable

• The purpose of the processing  as well as the legal basis for processing.

• If the processing is based on  the legitimate interests of MyTransonline, LLC. or a third party such as one  of its clients, information about those interests.

• The categories of personal  data collected, stored and processed.

• Recipient(s) or categories of  recipients that the data is /will be disclosed to.

• How long the data will be  stored.

• Details of your rights to  correct, erase, restrict or object to such processing.

• Information about your right  to withdraw consent at any time.

• How to lodge a complaint with  the supervisory authority (Data Protection Regulator).

• Whether the provision of  personal data is a statutory or contractual requirement, or a requirement  necessary to enter into a contract, as well as whether you are obliged to  provide the personal data and the possible consequences of failing to provide  such data.

• The source of personal data if  it wasn’t collected directly from you.

• Any details and information of  automated decision making, such as profiling, and any meaningful information  about the logic involved, as well as the significance and expected  consequences of such processing.

To access what personal data  is held, identification will be required

MyTransonline, LLC. will accept the following forms of ID when  information on your personal data is requested: a copy of your national ID  card, driving license, passport, birth certificate and a utility bill not  older than three months. A minimum of one piece of photographic ID listed  above and a supporting document is required. If My Transonline, LLC. is  dissatisfied with the quality, further information may be sought before  personal data can be released.

All requests should be made to or by writing to us at the  address below.


In the event that you wish to make a complaint about how your  personal data is being processed by MyTransonline, LLC. or its partners, you  have the right to complain to MyTransonline, LLC.’ CEO. If you do not get a  response within 30 days you can complain to the Data Protection Regulator.

The details for each of these contacts are:

MyTransonline,  LLC., attention of the CEO


UK Data Protection Regulator - Information Commissioner’s Office

Please note that each EU member state has its own  Data Protection Regulator.

California has adopted the ‘California Consumer  Privacy Act’ (CCPA) and other American States are likely to establish  individual Regulatory Authorities and Legal Enforcement Practise in the near  future.